Legal notice

Legal Policy

Effective

Welcome to NUVERÓ —  www.nuvero.shop. By accessing and using our website, you agree to the following terms and policies. Please read them carefully before making any purchase.


1. General Information

NUVERÓ operates as an online retail store offering premium products to customers worldwide. By placing an order through our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update, modify, or replace any part of these policies at any time without prior notice.


2. Orders & Payments

All orders placed through NUVERÓ are subject to product availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraud or unauthorized activity

Payments are securely processed through trusted third-party payment providers. We do not store full payment card details on our servers.


3. Shipping Policy

Orders are processed within 1–3 business days.

Shipping delays may occur due to customs, weather, global logistics disruptions, or carrier-related issues beyond our control.

Customers are responsible for ensuring shipping information is accurate at checkout.


4. Refund & Return Policy

We offer refunds or replacements under the following conditions:

Eligible reasons:

  • Wrong item received
  • Item arrived damaged
  • Product not delivered within stated timeframe (excluding customs/carrier delays)

Refund requests must be submitted within 14 days of delivery.

Non-refundable situations:

  • Incorrect address provided by customer
  • Normal wear and tear
  • Dissatisfaction based solely on personal preference after use
  • Delays caused by customs clearance or force majeure events

Approved refunds are processed within 5–10 business days.


5. Product Accuracy

We make every effort to display product descriptions, specifications, and images accurately.

However, NUVERÓ does not guarantee that:

  • Product colors appear identical across all devices
  • Descriptions are free from minor typographical errors
  • Packaging may vary slightly from promotional images


6. Intellectual Property

All content on NUVERÓ, including:

  • Logos
  • Images
  • Branding
  • Product descriptions
  • Website design
  • Graphics and content

is the exclusive intellectual property of NUVERÓ and may not be copied, reproduced, or distributed without written permission.


7. Limitation of Liability

NUVERÓ shall not be liable for:

  • Indirect or consequential damages
  • Delays caused by third-party shipping carriers
  • Website interruptions or technical errors
  • Loss resulting from misuse of purchased products

Our maximum liability shall not exceed the amount paid for the purchased product.


8. Privacy Policy

We collect customer information solely for:

  • Order fulfillment
  • Customer support
  • Fraud prevention
  • Improving website experience

We do not sell or share customer personal data with third parties for marketing purposes.

Collected information may include:

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Payment transaction confirmation

All customer data is handled securely using industry-standard protection measures.


9. Governing Law

These policies shall be governed and interpreted under applicable international e-commerce laws and consumer protection regulations.


10. Contact Information

For legal inquiries, customer support, or refund requests:

NUVERÓ Support
📞 +1 310 2702203
🌐  www.nuvero.shop

By using this website, you acknowledge and agree to this Legal Policy.